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Headsets Cisco Quick Reference Manual With multibase, for cisco ip phone , , , , nr, , , and nr on cisco unified communications manager 2 pages. Headsets Cisco Manual 16 pages. Headsets Cisco Series Administration Manual 36 pages. This manual is also suitable for: Cisco headset Print page 1 Print document 2 pages. Rename the bookmark. Delete bookmark? Cancel Delete. Delete from my manuals? Sign In OR. Don't have an account? Bias-Free Language.
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Updated: May 25, Chapter: Your Headset. Your controller buttons are used for basic call features. Figure 1. Table 1. Press and hold to end a call.
Press twice to reject an incoming call. Press once to put an active call on hold. Press again to retrieve a call from hold. Your adapter is used for basic call features. Figure 2. Table 2. Cisco IP Phone only Press once to answer an incoming call. The Y Trainer Cable enables a trainer to listen in to a trainee's call and join if necessary. The switch on the trainer cable alternates voice control between the headsets so that a trainer or supervisor can quickly join a call if necessary.
The color on each arm of the cable corresponds to the colors on the switch. When the switch shows blue, the blue-banded arm of the headset is active. When the switch shows light grey, the light grey arm of the cable is active. Step 2 Connect the trainee headset to the arm of the trainer cable without the control switch.
Step 3 Connect the trainer headset to the arm of the Y cable with the switch. Step 4 Use the switch on the trainer cable to alternate voice feedback between the headsets.
Cisco Headset Series The Cisco Headset Series includes two wireless headset models designed for use in a modern office space. The bases plug into the call device and facilitate communication with the headset Each headset base has a default range of approximately feet 45 meters unless there are physical barriers such as walls and doors or outside interference from other DECT radio sources.
Note As of Firmware Release 2. Your headset buttons are used for basic call features. Figure 3. Table 3. Press and hold for 4 seconds to power the headset off and on. One call: Press once to answer incoming calls. Multiple calls: Press once to put an active call on hold, and to answer a second incoming call.
Press twice to stay on a current call, and to reject a second incoming call. Steady red—Active call. Steady white—Headset is paired and properly seated on the base Steady pulse—Headset is paired, in an idle state, and is off the base.
Figure 5. Table 5. You can alternate between active call sources. Note Place an active call on hold before you change to a different call source.
Table 6. Mobile The mobile phone icon corresponds with the Bluetooth connection found at the back of the base. The multibase can save and remember up to four Bluetooth call devices. The headset base appears on your call device as Cisco Headset followed by the last three digits on your headset serial number. Note You can find your headset serial number in the lower right corner on the underside of your base. Procedure Step 1 Press the Bluetooth button on the back of the base twice to start pairing.
Step 2 Select your headset from the Settings menu on your device. The Bluetooth LED lights white when pairing is successful.
When you turn Bluetooth off on the multibase, the connection to the device stops. When you turn Bluetooth on again, the base tries to reconnect to the device. Procedure Press the Bluetooth button on the back of the base once to turn in on or off. Procedure Press and hold the Bluetooth button on the back of the multibase for four seconds to clear the memory. Cisco Headset Series Conferencing If your administrator has enabled headset conferencing, you can pair up to three guest Cisco Headset Series headsets to either the standard base or the multibase.
Figure 6. Table 8. Guest headsets retain any tuning or volume settings. Guest headsets are muted by default when they pair. The primary headset plays a tone indication when a guest headset is trying to pair. The primary headset must confirm the guest headset within 10 seconds.
A second tone plays when the primary headset accepts the guest for conferencing. The guest headset's original base LED's flash white to show that there is no paired headset. Note When the guest headset tries to pair, the primary headset can't accept any incoming calls until it accepts or rejects the guest headset to the base.
Before you begin The primary headset must be already paired with the base. Procedure Step 1 Place the guest headset on the base. Step 2 Press Call on the primary headset to enable the guest headset to join. Step 3 Press the Mute on the guest headset to join the conversation. Unpair a Guest Headset You can unpair guest headsets from the primary base.
Procedure Do one of these actions. Press and hold Call on the guest headset until you hear a tone. Place the primary headset on the base. All guest headsets will disconnect. Change the Primary Paired Headset You can change the primary headset on your standard base or multibase. When the new headset pairs, the previous primary headset plays a tone and unpairs from the base.
Procedure Step 1 On the new headset, hold Mute for five seconds until the headset LED rapidly alternates red and white. Step 2 Place the new headset on the base. Note You can skip step one if you power cycle the base with the new headset seated in the cradle. This is useful in case you can't locate the primary headset and turn it off.
Note You can't unpair the primary headset if you have an active call or are in conferencing mode. Procedure Step 1 On your new headset, hold Mute for five seconds. Step 2 Place the headset on the base. The old primary headset plays a tone indication when it unpairs from the base. Cisco Headset Series The Cisco Headset Series can maintain call control with multiple open call clients on the same computer.
Was this Document Helpful? Yes No Feedback. Mute button. Toggle the microphone on and off. A headset will unpair from its base if it's taken too far away. The base light turns solid white when it's paired to the headset, and flashes when it isn't.
As of firmware release 2. This feature conserves the headset battery. Your Cisco Headset Series can hold its charge for up to 10 hours of continuous use. Seat your headset in the base when the battery is low. It takes 3 hours for a battery to complete a full charge. For example, you can mute a call on the Webex app and still maintain call control in Cisco Jabber. Incoming and active call management depends upon if you have one call or multiple calls.
Press once to put a call on hold. Press again to resume a call, or press and hold until you hear a tone to end the current call and to resume a held call.
Press and hold until you hear a tone to end an active call, and to answer another incoming call. Blinking white—Firmware upgrade is in process or the headset is pairing with the base station.
The standard base charges your headset and has LEDs that show your headset's battery level and call state. You can also answer and end calls when you lift or place your headset on the base. The base enters power save mode when there is no call source connectivity after 10 minutes.
The multibase can save up to four Bluetooth devices. You can switch between call sources using the buttons on the multibase. You use the call control buttons on the headset to answer and end calls. When your headset is in the base, you automatically answer the call when you remove the headset from the base. You can return the headset to the base to end the call.
Use the external power supply if you intend to connect the multibase. You use the source control buttons on the base to control the active source. Each source button corresponds with a specific connection on the multibase. Even if you are connected to a source, the LED may not be lit. The source LED only lights when the source is selected or has an active call.
However, the respective source LED is only lit when it is selected, has an active call, or has an incoming call. Press the source button to check if a source is properly connected. The source LED flashes three times if there is no connection.
Place an active call on hold before you change to a different call source. Calls on one call source aren't automatically put on hold when you switch to a different call source.
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